Shipping policy

Shipping Policy

At Velmora, we believe great skin shouldn't have to wait. Every order ships free across the United States — no minimum, no hidden fees, no codes needed.

Free Shipping — Always

Free standard shipping is automatically applied to every order at checkout. We ship to all 50 states within the United States.

Processing Time

Orders are processed within 1–2 business days. Orders placed on weekends or public holidays are processed the next business day.

Estimated Delivery Time

  • Standard Shipping (Free) — 3 to 5 business days
  • Expedited Shipping — 1 to 2 business days (additional charges apply at checkout)

Total estimated time from order to delivery: 4 to 7 business days.

Shipping Carriers

We ship via USPS, UPS, or FedEx depending on your location. Carrier is selected to ensure the fastest and safest delivery to you.

Order Tracking

Once your order ships, you will receive a confirmation email with your tracking number. Please allow up to 24 hours for tracking to update after the email is received.

Address Accuracy

Please ensure your shipping address is correct before placing your order. Velmora is not responsible for delays or lost packages due to an incorrect or incomplete address provided at checkout.

Lost or Delayed Packages

If your package has not arrived within 10 business days of your shipping confirmation email, please contact us and we will investigate and resolve the issue promptly.

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